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Shivani S

1 reviews | Active since Aug 2021

31 Aug 2021, 07:59

I would like to write a review about Home-Connect

I would like to write a review about Home-Connect. I contacted customer care in order to assist with changing personal details on my account as well as to reset my password. I was assisted by a lovely consultant by the name of Nicole. She went above and beyond to assist me and even emailed me a few times to confirm certain changes were made as per my request. She was kind and friendly. She made me feel both comfortable and proud to be a customer of home connect. Human connection is something that lacks in many of todays service companies, however I can confirm that Nicole sets the bar very high when it comes to customer care. I will definitely request her assistance in future. Thank you again Nicole ☺️

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Replies (1)
Home-Connect
Home-Connect's reply31 Aug 2021, 10:56
Official
Good day Shivani.

One of the most  kind and thoughtful reviews we've come across. Glad to hear you're having a wonderful Home-Connect experience!

Kind regards
Home-connect