I would like to write a review about Home-Connect

I would like to write a review about Home-Connect. I’m nit impressed to be deadly honest. I started this journey migrating to home connect from Mtn over 2weeks ago and still not connected. I was told a router is in way and same time told I won’t be receiving a new router. Openserve said they can’t help me but then they did help me. It’s all be rather painful. I went out abd bought a router and now I still cannot connect. I’ve tried everything to find the VPI AND VCI but cannot find that info anywhere. Basically I have an active line and no way to connect to it.