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Shalya S

1 reviews | Active since Jul 2021

16 Aug 2023, 16:39

I would like to write a review about Home-Connect

I would like to write a review about Home-Connect. I contacted today and spoke to Richard who was friendly, professional and so efficient. The call got cut and he immediately called back and pulled up my account and assisted me with full details without me having to question anything. Extremely satisfied with this service. Thank you

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Replies (1)
Home-Connect
Home-Connect's reply16 Aug 2023, 16:42
Official
Dear Shalya, Thank you for reaching out to us and sharing your wonderful experience with our customer service representative, Richard. We appreciate your kind words and are delighted to hear that he was friendly, professional, and efficient in assisting you. We understand how important it is to have a seamless and hassle-free experience when contacting customer service, and we apologize for the call being cut off initially. However, we are glad to hear that Richard promptly called you back and was able to retrieve your account information and provide you with the necessary details without any further questioning. At Home-Connect, our goal is to provide exceptional customer service, and your feedback reaffirms that we are on the right track. We will make sure to pass on your appreciation to Richard for his outstanding assistance. If you have any further questions or require any more assistance, please do not hesitate to reach out to us. We are always here to help. Thank you once again for choosing Home-Connect, and we look forward to serving you in the future. Best regards, Home-Connect Customer Service