S
Sibusiso
1 reviews | Active since Mar 2024
28 Mar 2024, 10:17
I would like to writ...
I would like to write a review about Home-Connect My name is Sibusiso Had a problem with my home connection and I got assisted by Sandile Dubazan *** and I must say he's world class when it comes to customer service and problem solving, he basically tried all methods till my problem was resolved and what I like the most the call took 20min but it didn't feel like it because he made sure I wasn't frustrated with the waiting, he was having good and professional conversation while I was waiting,
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Home-Connect's replyOfficial
28 Mar 2024, 10:22Dear Sibusiso, Thank you for taking the time to share your positive experience with Home-Connect and the exceptional service provided by Sandile. We are thrilled to hear that Sandile went above and beyond to assist you with your home connection issue promptly and effectively. At Home-Connect, we strive to deliver world-class customer service and it's great to know that Sandile's dedication and problem-solving skills made a significant difference in resolving your concern. We truly appreciate your feedback and will make sure to recognize Sandile for his outstanding performance. If you have any further feedback or need assistance in the future, please do not hesitate to reach out to us. Thank you once again for choosing Home-Connect. Warm regards, Home-Connect Customer Service.
Home-Connect's reply28 Mar 2024, 10:22
Official
Dear Sibusiso, Thank you for taking the time to share your positive experience with Home-Connect and the exceptional service provided by Sandile. We are thrilled to hear that Sandile went above and beyond to assist you with your home connection issue promptly and effectively. At Home-Connect, we strive to deliver world-class customer service and it's great to know that Sandile's dedication and problem-solving skills made a significant difference in resolving your concern. We truly appreciate your feedback and will make sure to recognize Sandile for his outstanding performance. If you have any further feedback or need assistance in the future, please do not hesitate to reach out to us. Thank you once again for choosing Home-Connect. Warm regards, Home-Connect Customer Service.