JR
Judith R

1 reviews | Active since Nov 2023

09 Nov 2023, 13:50

I would like to express how well pleased I am with the service and assistance I got from Boipelo Luvuno

I would like to express how well pleased I am with the service and assistance I got from Boipelo Luvuno. She was so exceptional and treated my case so personally, she followed up diligently and ensured resolution in less than 24hours. I had spoken to more than 4 agents and they kept on taking me in circles and noone took my case seriously noone bothered to call back. She resolved a case that had taken me 3 days of being taken in circles. Thank you so much Boiphelo you are an asset to that company and because of you I reversed my decision to cancel my connection with Home connect.

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Replies (1)
Home-Connect
Home-Connect's reply09 Nov 2023, 14:07
Official
Dear valued customer, thank you for your kind words and for reaching out to us at Home-Connect. We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we have met your expectations. If you have any further questions or require assistance with anything else, please feel free to let us know. We are here to help. Thank you for choosing Home-Connect. Kind regards, Home-Connect Team