RN
Reshoketswe N
1 reviews | Active since Jul 2024
31 Jul 2024, 16:23
I was served by Phut...
I was served by Phuthego who found me fustrated that my wifi was down he was so patient with me with his low and assuring voice and guided me through it,he ignored my mistakes and mostly blame it on his side which I really appreciate it calmed me down
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Replies (1)Home-Connect's replyOfficial
31 Jul 2024, 16:34Dear valued customer, Thank you for taking the time to share your positive experience with us. We are delighted to hear that Phuthego provided you with exceptional service during your recent interaction regarding the issue with your WiFi. At Home-Connect, we strive to ensure that our customers receive the assistance they need in a patient and reassuring manner. It is wonderful to know that Phuthego's calm and guiding approach helped alleviate your frustration and that his willingness to take ownership of any mistakes on our end was greatly appreciated by you. We value your feedback and will be sure to recognize Phuthego for his outstanding service. Should you have any further inquiries or require assistance in the future, please do not hesitate to reach out to us. Thank you for choosing Home-Connect. Warm regards ,Home-Connect Customer Service .
Home-Connect's reply31 Jul 2024, 16:34
Official
Dear valued customer, Thank you for taking the time to share your positive experience with us. We are delighted to hear that Phuthego provided you with exceptional service during your recent interaction regarding the issue with your WiFi. At Home-Connect, we strive to ensure that our customers receive the assistance they need in a patient and reassuring manner. It is wonderful to know that Phuthego's calm and guiding approach helped alleviate your frustration and that his willingness to take ownership of any mistakes on our end was greatly appreciated by you. We value your feedback and will be sure to recognize Phuthego for his outstanding service. Should you have any further inquiries or require assistance in the future, please do not hesitate to reach out to us. Thank you for choosing Home-Connect. Warm regards ,Home-Connect Customer Service .
