I was irate when I phoned in on Tuesday, and was ready to cancel my order since I have been without internet for about 4 days, and I came accross sweet and professional lady (Puleng) who took it upon herself to drive my issue until it was resolved

Dear Thabo, Thank you for reaching out to us and sharing your positive feedback regarding the exceptional service provided by Puleng. We are delighted to hear that she was able to address your concerns efficiently and effectively, ensuring that your internet issue was resolved promptly. Customer satisfaction is our top priority, and we are pleased that Puleng's dedication and professionalism have made a positive impact on your experience with our service. Should you have any further questions or require assistance in the future, please do not hesitate to contact us. Thank you for choosing Home-Connect. Warm regards, Home-Connect Customer Service.