I was helped by a ve...

Dear Eric, Thank you for reaching out to us. I'm glad to hear that you had a positive experience with one of our consultants, Richard. We take pride in providing excellent customer service, and it's always great to hear when our team members are able to assist our customers effectively. If you have any further questions or need assistance with anything else, please feel free to let us know. We're here to help. Kind regards, Home-Connect Customer Service