I was experiencing problems with my zoom fibre line since Friday last week and despite many calls and frustrating conversations I could not get my interest working

I was experiencing problems with my zoom fibre line since Friday last week and despite many calls and frustrating conversations I could not get my interest working. I took a short break and returned on Thursday and the matter was still not resolved. I contacted home fibre again and went through the process of fault finding again. But there was no joy. Finally today I had a consultant named Princess who was able to help me with ease. Thank you Princess for easing my frustration