I was assisted by Banele via telephone and was very much thrilled at the level of service he gave me

Dear Lesego, Thank you for sharing your positive feedback regarding the excellent service provided by Banele during your recent telephone interaction. We are thrilled to hear that Banele was patient and professional, even when you were feeling overwhelmed. Your kind words have been noted and will be shared with Banele. If you require any further assistance or have any other feedback to share, please do not hesitate to reach out to us. Warm regards, Home-Connect Customer Service.