I WANT OUT OF HOME CONNECT

This is the second time I am on hello Peter regarding Home Connect. I have been sent from Cape to Cairo for 12 months… and now, another 12 months later… and they are refusing to release my line…

First, Everytime we have load shedding (which is the norm in this country, our internet is down) I cal and ask them to reinstate my services and then we’re back at the same place two weeks later. I am now fed up. I have emailed… begged, crawled. (Whenever I’m not on hold for an hour)

I want out because this service is not value for MY hard earned money… I am being ******ed and I will not have it.

As we speak I have been without internet and I’m on the phone holding on waiting for an agent to attend to me.

Regards An irate Customer