I upgraded the packa...

I upgraded the package of R508 from R408 because it failed to work properly, then the lady by name as Shikhofatso sent me the banking details to buy the router R1600 including delivery fee yesterday even now nothing is going on, Gladys told me to send proof of payment yesterday but none is touching me as delivery as I concerning, sim card is activated with no router, I don't know what to do now