T
Tumiso

1 reviews | Active since Aug 2023

29 Aug 2023, 14:59

I think your system ...

I think your system need to be improved in such a way that when you pay is can automatically allow the operation of the fibre, like DSTV.

0
Replies (1)
Home-Connect
Home-Connect's reply29 Aug 2023, 15:02
Official
Dear Tumiso, Thank you for reaching out to us with your feedback. We always appreciate hearing from our valued customers on how we can improve our services. Regarding your suggestion about automating the operation of fiber connectivity upon payment, we understand the convenience it would bring. However, at this time, our system does not have the capability to automatically activate fiber services upon payment, similar to how DSTV operates. We apologize for any inconvenience this may cause. We constantly strive to enhance our systems and services, and your feedback will be considered in our future updates and improvements. If you have any further questions or suggestions, please feel free to let us know.