CK
Carel K
1 reviews | Active since Oct 2023
30 Oct 2023, 17:43
I subscribed to thei...
I subscribed to their service,on 25 Oktober it was activated and on 26 Oktober there was no signal,ive tried to reach them after hours but nothing,eventually my son in law reach somone on Sunday 29 oktober wich they send some guys to come and test the line and they said it was bad instalation,Monday 30 Oktober and nothing has happened,they said they will call me and im still waiting for them to call me.
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Home-Connect's replyOfficial
30 Oct 2023, 17:58Dear Carel, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply30 Oct 2023, 17:58
Official
Dear Carel, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards