I spoke to kitso his...

Dear Faith, Thank you for reaching out to us and sharing your positive experience with Kitso. We're glad to hear that he was kind and helpful during your interaction. At Home-Connect, we strive to provide excellent customer service, and it's always a pleasure to receive feedback about our team members. I will make sure to pass on your kind words to Kitso and recognize him for his outstanding assistance. If you have any further questions or need any additional support, please don't hesitate to let us know.