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Tsekiso
1 reviews | Active since Sept 2023
25 Sept 2023, 13:51
I spoke to Cole how ...
I spoke to Cole how tried his best to assist me
Helpful (0)
Replies (4)0
Replies (4)
Home-Connect's replyOfficial
25 Sept 2023, 13:59Dear Tsekiso,Thank you for reaching out to Home-Connect. I apologize for any inconvenience you may have experienced during your recent interaction with Cole. As a valued customer, your satisfaction is our top priority, and I assure you that we will do our best to assist you.Please let me know how I can be of further assistance to you. Whether you have any questions, concerns, or require additional support, I am here to help. Your feedback is important to us, and we appreciate your patience and understanding.Thank you for choosing Home-Connect. We look forward to resolving any issues you may have.Kind regards,CleopatraCustomer Service Advisor
Home-Connect's reply25 Sept 2023, 13:59
Official
Dear Tsekiso,Thank you for reaching out to Home-Connect. I apologize for any inconvenience you may have experienced during your recent interaction with Cole. As a valued customer, your satisfaction is our top priority, and I assure you that we will do our best to assist you.Please let me know how I can be of further assistance to you. Whether you have any questions, concerns, or require additional support, I am here to help. Your feedback is important to us, and we appreciate your patience and understanding.Thank you for choosing Home-Connect. We look forward to resolving any issues you may have.Kind regards,CleopatraCustomer Service Advisor
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Tsekiso's updateReviewer Update
25 Sept 2023, 14:22Hi Cleopatra I made a payment on the 13th September and my installation was made and completed on the 15 September and to date the router is not connecting or not activated.
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Tsekiso's update25 Sept 2023, 14:22
Reviewer Update
Hi Cleopatra I made a payment on the 13th September and my installation was made and completed on the 15 September and to date the router is not connecting or not activated.
Home-Connect's replyOfficial
26 Sept 2023, 08:08Thank you for your feedback, Tsekiso. An agent will be in contact with you shortly.
Home-Connect's reply26 Sept 2023, 08:08
Official
Thank you for your feedback, Tsekiso. An agent will be in contact with you shortly.
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Tsekiso's updateReviewer Update
27 Sept 2023, 15:00Your agent called but still no connection. This is 14 days later since I paid
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Tsekiso's update27 Sept 2023, 15:00
Reviewer Update
Your agent called but still no connection. This is 14 days later since I paid