I spoke to an agent ...

Dear Vashti, Thank you for reaching out to us and sharing your positive experience with one of our agents, Cole. We appreciate your kind words and are delighted to hear that Cole provided exceptional customer service during your call. At Home-Connect, we strive to ensure that every interaction with our customers is pleasant and efficient. It's wonderful to know that Cole was able to make your call feel shorter than it actually was and build a rapport with you. We truly value agents like Cole who go above and beyond to provide outstanding service. If you have any further questions or require any assistance, please don't hesitate to reach out to us. We are here to help! Best regards, Home-Connect Customer Service