I spoke to a very pleasant lady called Princess

Dear Readon,Thank you for reaching out to us and sharing your positive experience with our customer service representative, Princess. We greatly appreciate your kind words and are delighted to hear that she was able to assist you in such a pleasant manner. At Home-Connect, we strive to provide exceptional customer service and ensure that all queries and concerns are addressed effectively. It is wonderful to know that Princess was able to make you feel at ease and resolve your issue seamlessly. We value Princess as a valuable member of our team and will make sure to recognize her outstanding performance.Should you have any more questions or require further assistance, please do not hesitate to contact us. We are always here to help you.Thank you once again for your feedback and for choosing Home-Connect.Kind regards,ThabisoHome-Connect Customer Service