I spoke to a Consultant named Kashmeel, and he has assisted me with the changing of my password in order to access the Online portal and he assisted me with my query with regards to payment

Dear valued customer, Thank you for reaching out to us and letting us know about the assistance you received from our consultant Kashmeel. We are delighted to hear that he was able to help you with changing your password for accessing the online portal, as well as assisting you with your payment query. It's great to know that Kashmeel also supported you in changing your WiFi password today. We truly appreciate your kind words of gratitude for Kashmeel's assistance. We take pride in providing excellent customer service, and it's always a pleasure to hear when our team members have made a positive impact on our customers' experiences. We will make sure to pass on your feedback to Kashmeel and acknowledge his efforts. If you have any further questions or need any more assistance, please feel free to contact us. We are here to help. Thank you for choosing Home-Connect.