TT
Thabiso T

1 reviews | Active since Jun 2024

28 Jun 2024, 11:58

I reported a Fibre outage on Wednesday, late after

I reported a Fibre outage on Wednesday, late after. From the moment I spoke to the guy who took call until the issue was resolved, I felt like a true customer.

0
Replies (1)
Home-Connect
Home-Connect's reply28 Jun 2024, 12:01
Official
Dear Thabiso, Thank you for reaching out to us with your feedback regarding the recent Fibre outage you experienced. We are pleased to hear that our customer service representative was able to assist you effectively and make you feel valued throughout the process. At Home-Connect, we strive to provide exceptional service to all our customers, and it is rewarding to know that we were able to meet your expectations during a challenging situation like an outage. If you have any further questions or require assistance in the future, please do not hesitate to contact us. Thank you for choosing Home-Connect. Warm regards, Home-Connect Customer Service.