SA
Seb A

1 reviews | Active since Nov 2019

05 Jan 2024, 20:39

I moved back to home connect even though it was slightly more expensive because of the positive experience

I moved back to home connect even though it was slightly more expensive because of the positive experience. As always the sign up was seamless, communication during the sign up process was constant. Quick turn around time, within 24 hours I was online. Hoping this level of customer service continues.

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Replies (2)
Home-Connect
Home-Connect's reply08 Jan 2024, 08:19
Official
Thank you for your feedback, Seb.
Home-Connect
Home-Connect's reply08 Jan 2024, 09:46
Official
Dear Sebastian,Thank you for reaching out to us and for your kind words about your positive experience with Home-Connect. We truly appreciate your feedback and are thrilled to hear that you found our sign-up process seamless and our communication constant. We understand that having a quick turnaround time is crucial, and we are glad that we were able to get you back online within 24 hours. Rest assured, we are committed to maintaining the same level of customer service throughout your time with us.If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you and ensure your continued satisfaction with our services.Thank you for choosing Home-Connect.Best regards,CleopatraHome-Connect Customer Service Advisor