K
Khan
1 reviews | Active since Aug 2023
18 Aug 2023, 10:54
I lost internet connection
I lost internet connection. I used the whatsapp facility to log a complaint. I received a quick response from Phumelela Buthelezi. Internet connection was restored within 20min
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Replies (1)Home-Connect's replyOfficial
18 Aug 2023, 10:56Dear Mr. Khan, Thank you for reaching out to us regarding your lost internet connection. I apologize for any inconvenience this may have caused you. I'm glad to hear that you were able to log a complaint using the WhatsApp facility and received a quick response from Phumelela Buthelezi. We strive to provide efficient and prompt support to our valued customers. I'm pleased to inform you that your internet connection was restored within 20 minutes. Our team works diligently to address and resolve any connectivity issues as quickly as possible. If you experience any further issues or have any other concerns, please don't hesitate to reach out to us. We are here to assist you. Thank you for choosing Home-Connect as your internet service provider.
Home-Connect's reply18 Aug 2023, 10:56
Official
Dear Mr. Khan, Thank you for reaching out to us regarding your lost internet connection. I apologize for any inconvenience this may have caused you. I'm glad to hear that you were able to log a complaint using the WhatsApp facility and received a quick response from Phumelela Buthelezi. We strive to provide efficient and prompt support to our valued customers. I'm pleased to inform you that your internet connection was restored within 20 minutes. Our team works diligently to address and resolve any connectivity issues as quickly as possible. If you experience any further issues or have any other concerns, please don't hesitate to reach out to us. We are here to assist you. Thank you for choosing Home-Connect as your internet service provider.
