KK
Kaitlyn K

1 reviews | Active since Feb 2024

08 Feb 2024, 21:38

I logged a call for information regarding the packages on offer and to enquire about my coverage and installation process

I logged a call for information regarding the packages on offer and to enquire about my coverage and installation process. The sales team responded not an hour later and helped me to create a user profile and sign up. The sales team was incredibly friendly, patient, knowledgeable and just so helpful. I had reached out to 3 other service providers prior to contacting Home Connect, and I am rather grateful that none of the other's responded until after I'd already committed to Home Connect. I've received excellent customer service and in today's world, that's rare. I'm very pleased to be aligned with such a delightful service provider.

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Replies (1)
Home-Connect
Home-Connect's reply09 Feb 2024, 07:40
Official
Dear Kaitlyn, Thank you for reaching out to us and sharing your positive experience with our sales team. We are thrilled to hear that they were able to assist you promptly and provide you with the necessary information to create a user profile and sign up for our services.At Home Connect, we strive to provide excellent customer service, and we are delighted that our sales team was friendly, patient, and knowledgeable in assisting you. Your satisfaction is important to us, and we are pleased to have you as a valued customer. If you have any further questions or need assistance with anything else, please do not hesitate to contact us. We are here to help. Thank you for choosing Home Connect.Best regards home Connect Customer Service