I have spoken to Ntokozo previously as well

Dear Trish,Thank you so much for your kind words and positive feedback about our colleague, Ntokozo. We are delighted to hear that she provided you with excellent assistance and made you happy with the service. We truly appreciate having dedicated team members like Ntokozo who go above and beyond to ensure customer satisfaction.At Home-Connect, our goal is to provide exceptional service and support to all our valued customers. We understand the importance of reliable and helpful assistance, and we are committed to delivering just that. We are grateful for your loyalty and for sharing your positive experience with others.If you ever have any further questions or need assistance, please do not hesitate to reach out to us. We are always here to help and will continue to strive for excellence in serving you.Thank you again for your kind words and for choosing Home-Connect.Best regards,CleopatraHome-Connect Customer Service Team