I have reported an internet outage in our area on Tuesday 25 July 2023 on the whatsapp chat

I have reported an internet outage in our area on Tuesday 25 July 2023 on the whatsapp chat. I immediatly got a response from Pelo, and my problem was escalated. I am very happy with the great and effictive service that I have received. Yesterday, 26 July, I received a phone call with an update on the matter. The fact that there is communication with the customer from Home Connect's side is very satisfying. Thank you for the good service, keep it up. Lynette van der Merwe.