SP
Shantal P

1 reviews | Active since Jul 2023

10 Jul 2024, 09:03

I have paid for inst...

I have paid for installation at my new address on the 2july ...today is the 10 july and after numerous calls and emails i still don't have activation Yes the operators have been good to me whilst chatting on a call to them but that does not help my situation if im still left without wifi to date I don't understand what the delay is ...my payment is done ....my installation is done ..its just a matter of activation My frustration is that i am wasting so much of my airtime calling everyday since the 2 of july ....trying to get hold of people to findnout whats going on Im utterly annoyed with this I immediately request activation be done no later than today the 10-07-2024..orelse reverse my payment asap ...and i will patronise another ISP

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Replies (1)
Home-Connect
Home-Connect's reply10 Jul 2024, 09:07
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.