TT
Tlaleng T
1 reviews | Active since Aug 2023
10 Aug 2023, 11:22
I have network issues with my fibre, I then contact home connect to help with the issue and one of your agent by the name of Kitso assisted me so well with patience as its my first time installing fibre
I have network issues with my fibre, I then contact home connect to help with the issue and one of your agent by the name of Kitso assisted me so well with patience as its my first time installing fibre. Thanks to Kitso for the patience and assistance and I hope my issue will be fixed.
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Replies (1)Home-Connect's replyOfficial
10 Aug 2023, 11:33Dear Tlaleng,Thank you for reaching out to us at Home-Connect regarding the network issues you are experiencing with your fibre connection. I understand how frustrating it can be when encountering difficulties with a new installation, especially if it is your first time.I'm glad to hear that our agent, Kitso, provided you with excellent assistance and demonstrated patience throughout the process. We strive to deliver top-notch customer service and ensure that our customers feel supported every step of the way. I will personally pass on your appreciation to Kitso for a job well done.Rest assured, we are committed to resolving your network issues as quickly as possible.
Home-Connect's reply10 Aug 2023, 11:33
Official
Dear Tlaleng,Thank you for reaching out to us at Home-Connect regarding the network issues you are experiencing with your fibre connection. I understand how frustrating it can be when encountering difficulties with a new installation, especially if it is your first time.I'm glad to hear that our agent, Kitso, provided you with excellent assistance and demonstrated patience throughout the process. We strive to deliver top-notch customer service and ensure that our customers feel supported every step of the way. I will personally pass on your appreciation to Kitso for a job well done.Rest assured, we are committed to resolving your network issues as quickly as possible.
