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Lindokuhle Lindokuhle.kubheka

1 reviews | Active since Dec 2024

03 Dec 2024, 12:00

I have been using home-connect for about 3 years now and I have been experiencing great connectivity especially since I work from home full time, when there is going to be a down time every thing is communicated in time so that I can plan accordingly

I have been using home-connect for about 3 years now and I have been experiencing great connectivity especially since I work from home full time, when there is going to be a down time every thing is communicated in time so that I can plan accordingly. When I have connectivity issues and I call the agents they are always friendly and willing to assist, they even call to check if the problem was resolved and if not that agent will try to assist and even escalate the matter and I truly appreciate the check-up calls because it show that they care about the product and their clients.

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Replies (1)
Home-Connect
Home-Connect's reply03 Dec 2024, 12:02
Official
Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.