BM
Blessing M
1 reviews | Active since Jan 2024
06 Aug 2024, 09:35
I have been trying to get assistance from home connect regarding my plan with them
I have been trying to get assistance from home connect regarding my plan with them. Every single time I talk to them I am been assisted as if they are doing me a favor. I have received so much attitude from the call centre from various people, and worse, from Sinaso
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Home-Connect's replyOfficial
06 Aug 2024, 09:47Dear Blessing, I am sorry to hear about the experience you have had with our customer service team, particularly with Sinaso. Providing excellent customer service is our top priority, and it is disappointing to hear that you felt you were not treated with the respect and professionalism you deserve. Please rest assured that an agent will be in contact shortly to assist.
Home-Connect's reply06 Aug 2024, 09:47
Official
Dear Blessing, I am sorry to hear about the experience you have had with our customer service team, particularly with Sinaso. Providing excellent customer service is our top priority, and it is disappointing to hear that you felt you were not treated with the respect and professionalism you deserve. Please rest assured that an agent will be in contact shortly to assist.