I have a problem wit...

Dear valued customer, Thank you for reaching out to us regarding your issue with Vuma intel/home connect. We apologize for any inconvenience you have experienced thus far. We're glad to hear that you received wonderful customer service from our consultant, Banele Gumede. It's important to us that our customers receive the assistance they need promptly and professionally. We understand that your problem is not yet resolved, and we apologize for the delay. Rest assured, we take your concerns seriously and will do our utmost to address them as soon as possible. We have taken note of your request, and I will personally ensure that it is escalated to the appropriate department. Our team will make every effort to get back to you within 48 hours, as promised. Once again, I apologize for any inconvenience this may have caused you. We appreciate your patience and understanding as we work towards resolving your issue. If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you. Kind regards, Customer Service Advisor