I had thee best customer service ever, the agent who was assisting me Phumelela Buthelezi went all out, he called me back as promised, he showed empathy on the call

I had thee best customer service ever, the agent who was assisting me Phumelela Buthelezi went all out, he called me back as promised, he showed empathy on the call. I am in the customer service industry as well but I don't think I provide the best as he does. I really appreciate his help, I am now connected to my wifi hassle free