mM
mpumiesa M
1 reviews | Active since Jan 2013
16 Aug 2023, 11:01
I had received wonder and exceptional service from Silent
I had received wonder and exceptional service from Silent. He was very patient and even called me back when I ran out of airtime. He stayed on the line until he resolved my query. We really need people who are customer focused like him, and he deserves all the recognition. He is really a asset to your company
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Home-Connect's replyOfficial
16 Aug 2023, 11:13Dear valued customer, Thank you for reaching out to us and sharing your positive experience with Silent. We greatly appreciate your feedback and kind words about the exceptional service he provided. At Home-Connect, we strive to deliver the highest level of customer service, and it is always rewarding to hear when our advisors go above and beyond to assist our customers. Silent's patience, dedication, and willingness to go the extra mile are qualities we value in our team members. We understand the importance of having customer-focused individuals like Silent, who are committed to resolving queries and providing excellent support. Your recognition of his efforts is truly appreciated, and we will make sure to pass on your compliments to him and his supervisor. Once again, thank you for taking the time to share your positive experience. If you have any further questions or require assistance in the future, please feel free to reach out to us. We are here to help.
Home-Connect's reply16 Aug 2023, 11:13
Official
Dear valued customer, Thank you for reaching out to us and sharing your positive experience with Silent. We greatly appreciate your feedback and kind words about the exceptional service he provided. At Home-Connect, we strive to deliver the highest level of customer service, and it is always rewarding to hear when our advisors go above and beyond to assist our customers. Silent's patience, dedication, and willingness to go the extra mile are qualities we value in our team members. We understand the importance of having customer-focused individuals like Silent, who are committed to resolving queries and providing excellent support. Your recognition of his efforts is truly appreciated, and we will make sure to pass on your compliments to him and his supervisor. Once again, thank you for taking the time to share your positive experience. If you have any further questions or require assistance in the future, please feel free to reach out to us. We are here to help.