Jj
Johan johan.thyse
1 reviews | Active since Aug 2023
13 Aug 2023, 20:24
I had connection problems and Cole patiently assisted me and ensured that I was up and running again in no time
I had connection problems and Cole patiently assisted me and ensured that I was up and running again in no time. His professionalism knows no bounds and I felt that he was very knowledgeable and sincere in resolving the problem I was experiencing. Cole is a great example of what one expects to be treated like. Well done Cole
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Replies (1)Home-Connect's replyOfficial
14 Aug 2023, 07:09Dear Thyse,Thank you for reaching out to us and sharing your positive experience with Cole. We are thrilled to hear that he was able to assist you with your connection problems and get you up and running again quickly. We take pride in our team's professionalism and knowledge, and it's great to know that Cole exemplified these qualities during your interaction. We will pass on your kind words to him, as it's always encouraging for our advisors to receive positive feedback from satisfied customers like yourself. At Home-Connect, we strive to provide excellent customer service, and your feedback motivates us to continue delivering exceptional support to all our valued customers. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We are here to help.Thank you for choosing Home-Connect, and we appreciate your business.Best regards,CleopatraHome-Connect Customer Service Advisor
Home-Connect's reply14 Aug 2023, 07:09
Official
Dear Thyse,Thank you for reaching out to us and sharing your positive experience with Cole. We are thrilled to hear that he was able to assist you with your connection problems and get you up and running again quickly. We take pride in our team's professionalism and knowledge, and it's great to know that Cole exemplified these qualities during your interaction. We will pass on your kind words to him, as it's always encouraging for our advisors to receive positive feedback from satisfied customers like yourself. At Home-Connect, we strive to provide excellent customer service, and your feedback motivates us to continue delivering exceptional support to all our valued customers. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We are here to help.Thank you for choosing Home-Connect, and we appreciate your business.Best regards,CleopatraHome-Connect Customer Service Advisor
