I had a query which was supposed to be resolved for the 05 October and because I got no ligit answers via the phone I drove there and called the person handling my query in question

<div>I had a query which was supposed to be resolved for the 05 October and because I got no ligit answers via the phone I drove there and called the person handling my query in question. I was met in the lobby by the supervisor Lucian Chetty who went over and beyond his call of duty to assist me that he refunded me from his own banking app and will take this outstanding query further. I trust that they will reimburse him and award him with outstanding customer services. If I could rate more than 5🌟🌟🌟🌟🌟, I would because he deserves more. I salute you, Lucian for a job well done🌟. It's staff like this who make stepping over stones not only challenging but worth it. Keep it up.💯</div>