I had a problem with my wifi on Saturday afternoon I called home connect and I was gladly assisted and referred to King who further assisted me with logging a ticket

Dear valued customer, Thank you for taking the time to share your positive experience with us. We are delighted to hear that King was able to assist you efficiently and with patience. Providing excellent customer service is our top priority, and we are pleased that King was able to make your experience a lot easier. If you have any further questions or require assistance, please do not hesitate to contact us. Warm regards, Home-Connect Customer Service.