I got assisted by Ri...

Dear Brusley, Thank you for reaching out to us and for your kind words about Richard's assistance. We are glad to hear that you had a positive experience with our customer service team. Our goal is to provide excellent support and ensure that our customers' needs are met. We appreciate your feedback and will make sure to pass on your appreciation to Richard for his exceptional help. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We are here to help!