I did a payment And I mistakenly made a mistake on my reference with 1 number I called the first agent kept on saying she can't see the proof and I called again than the other agent told me that 1 number is missing on your reference I told her it's 0 she

I did a payment And I mistakenly made a mistake on my reference with 1 number I called the first agent kept on saying she can't see the proof and I called again than the other agent told me that 1 number is missing on your reference I told her it's 0 she told me they have to send it to account to verify first I ask her how cause I even have the bank statement to show that it was from my bank account. No one has called me my line is still suspended but I have paid them