TB
Thabani B
1 reviews | Active since Mar 2017
07 Aug 2023, 18:28
I dealt with a lady by thr name of Mbali
I dealt with a lady by thr name of Mbali.Proffessional is not the word,she was world class!!!Made sure my services were reconnected in no time and she reassured me at all times that she is in my corner.As if that wasn't enough,she still remained on the line to ensure that my services were back up!If that is nit AMAZING then i don't know what is.SHE IS A GEM!!!!
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Replies (1)Home-Connect's replyOfficial
07 Aug 2023, 19:21Dear Thabani,Thank you for reaching out to us and sharing your wonderful experience with Mbali. We truly appreciate your kind words and are delighted to hear that she provided you with exceptional service. Mbali is indeed a valuable member of our team, and we will make sure to recognize her for going above and beyond to assist you.At Home-Connect, we strive to provide world-class customer service, and it is always gratifying to receive feedback like yours. We understand the importance of ensuring that our customers' services are reconnected promptly, and it is fantastic to hear that Mbali not only resolved your issue quickly but also provided reassurance throughout the process.We are proud to have Mbali as part of our team, and we will make sure to pass on your kind words to her. If you ever require any further assistance, please do not hesitate to reach out to us. We are always here to help.Thank you once again for taking the time to share your positive experience with us. We appreciate your support.Best regards,ThabisoHome-Connect Customer Service
Home-Connect's reply07 Aug 2023, 19:21
Official
Dear Thabani,Thank you for reaching out to us and sharing your wonderful experience with Mbali. We truly appreciate your kind words and are delighted to hear that she provided you with exceptional service. Mbali is indeed a valuable member of our team, and we will make sure to recognize her for going above and beyond to assist you.At Home-Connect, we strive to provide world-class customer service, and it is always gratifying to receive feedback like yours. We understand the importance of ensuring that our customers' services are reconnected promptly, and it is fantastic to hear that Mbali not only resolved your issue quickly but also provided reassurance throughout the process.We are proud to have Mbali as part of our team, and we will make sure to pass on your kind words to her. If you ever require any further assistance, please do not hesitate to reach out to us. We are always here to help.Thank you once again for taking the time to share your positive experience with us. We appreciate your support.Best regards,ThabisoHome-Connect Customer Service
