I couldn't connect t...

I couldn't connect to the Wi-Fi and called Home - Connect, I was served by a lady who asked me to activate my router through a Google by entering codes and digits....my airtime got finished and she called me back and we got cut off again. Frustrated, I called the second time and a lady by the name Wanga answered and went out of her way to contact ZOOM fibre who did the installation. No codes and Google....she asked me to hang up and in 2 minutes she called back and asked me to check my Wi-Fi network and walla........her magic worked, we were connected with no hassles. Thank you Wanga that was professional, I was about to give up on Home-Connect..... You did an outstanding job. Sherpard