I contacted them this morning about a problem I have with my router

Dear Henry, Thank you for reaching out to us regarding the issue with your router. We are delighted to hear that our team member, Kashmeel, was able to promptly address and resolve the problem for you. At Home-Connect, customer satisfaction is our top priority, and we are thrilled to know that you are a very satisfied customer. We truly appreciate your positive feedback and value your experience with our service. If you have any further questions or require any additional assistance, please do not hesitate to contact us. We are always here to help. Thank you once again for choosing Home-Connect. We look forward to serving you in the future.