I called the call centre on June 30th 2024 to request a change of my debit payment day from 15th of every month to 1st of every month as i currently had a subscription with them for home wifi

I called the call centre on June 30th 2024 to request a change of my debit payment day from 15th of every month to 1st of every month as i currently had a subscription with them for home wifi. The incompitent agent that helped me messed up something with the line because not only did she not do what i asked, she also got my line suspended or cancelled somehow ( obviously not qualified for the job she doing). Then spoke to 3 other diffrent call centre agents from Home-connect who all were not helpfull at all in fixing the problem of restoring my line. Its now almost a month without my line being active on internet and these people at Home-connect call themselves Internet Service Providers. Pathetic and terrible customer service from them. I am very dissapointed and disgusted in theur service..