I app**** last week ...

Item: Home-Connect
Rating: 4
Author: Tshepo

I app**** last week and in two days i received a call,the lady helped me calmly through the registration process and even gave me an early response the following day after i paid exactly after my registration,,,i missed the two calls and emails for installation,,,but yesterday my wifi installation was succesfull,,,with only one mistake they did,,,they sent me a link of a registration instead of my login details,,,but when i got home i instantly called their support line and was assisted in a less than 5minutes,,,thumbs up,,,am a happy client

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Replies (1)

Home-Connect's replyOfficial

01 Feb 2024, 07:28

Dear Tshepo, Thank you for reaching out to us and sharing your positive experience with our customer service team. We are thrilled to hear that you found our staff helpful and patient during the registration process. It's great to know that you received an early response after your payment and that your Wi-Fi installation was successful. We apologize for the mistake in sending you a registration link instead of your login details. However, we are glad to hear that you contacted our support line and received prompt assistance within just five minutes. Your satisfaction is our top priority, and we appreciate your kind words. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We are here to help. Thank you for choosing Home-Connect, and we look forward to serving you in the future. Best regards, Home-Connect

Home-Connect's reply01 Feb 2024, 07:28

Official