GG
Godfrey G
1 reviews | Active since Oct 2023
19 Oct 2023, 13:58
I am extremely disappointed by how Home-Connect is treating me
I am extremely disappointed by how Home-Connect is treating me.I was told that my money that was wrongly debited from my account will be reversed since 1 October and up to now nothing has happened. I was told that the matter was referred to Accounts department but I don't know what's the problem there.Home Connect is unprofessional in how they dea with their clients.I would not recommend it to anyone.
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Replies (2)
Home-Connect's replyOfficial
19 Oct 2023, 14:00Thank you for your feedback, Godfrey. An agent will be in contact with you shortly.
Home-Connect's reply19 Oct 2023, 14:00
Official
Thank you for your feedback, Godfrey. An agent will be in contact with you shortly.
Home-Connect's replyOfficial
19 Oct 2023, 14:02Dear Godfrey, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards
Home-Connect's reply19 Oct 2023, 14:02
Official
Dear Godfrey, we apologize if we haven't been able to address your problem adequately. Your satisfaction is important to us, and we want to ensure that we resolve any concerns you may have. A senior service agent will be in touch with you shortly. Thank you for your patience, and we look forward to assisting you further. Best regards