I am experiencing issues 1) an outtage and 2) new router issues

Item: Home-Connect
Rating: 2

I am experiencing issues 1) an outtage and 2) new router issues. After about trying to get someone on WhatsApp to assist... i finally go through to someone after 1hr, called Phumla. He just said hello and left me hanging. Its been 15mins .... really ****py.

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Replies (1)

Home-Connect's replyOfficial

04 Oct 2023, 18:22

Thank you for your feedback, Melita. An escalations agent will be in contact with you.

Home-Connect's reply04 Oct 2023, 18:22

Official

Thank you for your feedback, Melita. An escalations agent will be in contact with you.