ZM
Zolisa M

1 reviews | Active since Mar 2024

31 Aug 2024, 08:52

I am done with this service.

On the 19th of August, I wrote a review reflecting on my issues with Home-Connect. The problem remains unresolved. Please listen to the recordings from Thando 767729 (18th Aug) who assisted me with service that was suspended before the debit order date. Secondly, listen to the recodings from Morateji 49V2TI7 who assisted me with my complain here on Hello-Peter. It is just a pity that I did not note down the lady from Accounts. All these people told me everything was fine. Yet two days ago, I received messages stating that my service will be suspended, despite having already made the payment on the 17th of Aug 2024. These people acknowledge the payment in all these recordings, but funny enough, Home-Connects wants my money.

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Replies (1)
Home-Connect
Home-Connect's reply31 Aug 2024, 09:02
Official
Dear valued customer, thank for the feedback. Kindly note that an agent will be in contact to assist.