Horror Home Connect Service Provider

On the 4 th of April 2025 I called Home Connect who is my ISP to cancel my fibre account at then end of April. To my shock and horror it was canceled the next day and I was without internet for 5 days. After numerous calls and WhatsApp messages, I was told Vuma canceled my services although I had paid for the month. I spoke to the manager of Home Connect who then told me it was a system error. No internet for 5 days. Vuma informed them that it didn't not cancel my services but in fact it was Home Connect. I spoke to over q0 consultants in order to be reconnected and no effort or professionalism was forthcoming from Home Connect. Just excuses and the blame game. They are the worse Intenet Service providers on Earth and beyond. A company run by incapable and uncaring individuals who can't take responsibility for their inabilities.