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Zahne B
1 reviews | Active since Mar 2021
19 May 2025, 11:17
horrible service
I don't even want to be give them one point, as i don't think they derve one point. I have been without internet for more than a week and all i get back that they will escalate. i can talk to any management or supervisors. I will not recommend them to anyone.... yu can have no service they will gladly still take your money but wont be bothered to help you fix a line when it is off.
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Replies (3)
Home-Connect's replyOfficial
19 May 2025, 11:21Dear valued customer, thank you for the feedback. Kindly note that an agent will be in contact to assist. Best regards Home-Connect Team
Home-Connect's reply19 May 2025, 11:21
Official
Dear valued customer, thank you for the feedback. Kindly note that an agent will be in contact to assist. Best regards Home-Connect Team
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Zahne B's updateReviewer Update
19 May 2025, 11:27I will be surprised if i receive this call, because i have been promised a call back for over n week now... and NOTHING!!!
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Zahne B's update19 May 2025, 11:27
Reviewer Update
I will be surprised if i receive this call, because i have been promised a call back for over n week now... and NOTHING!!!
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Zahne B's updateReviewer Update
20 May 2025, 08:42Day 9... not much has changed... got a lot of call backs were they just said, we will escalate and find out what is wrong. no update this morning i had to ask for one and the answer was: "am currently sending out follow up communication to support to push on the reconnection" this is the same update i have been getting for 9 day!! horrible service!!
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Zahne B's update20 May 2025, 08:42
Reviewer Update
Day 9... not much has changed... got a lot of call backs were they just said, we will escalate and find out what is wrong. no update this morning i had to ask for one and the answer was: "am currently sending out follow up communication to support to push on the reconnection" this is the same update i have been getting for 9 day!! horrible service!!