Horrible service and support

*********** support and service. Fibre was installed 1 week ago and still no active line,when signing up I was told line would be active 24-48 hours after installation, as of yet a week later still no active line. Keep calling numerous times a day just to be told they will open a ticket with operations team and someone will call me back, no one ever calls back. I work from home and cannot work so have to put in leave but they just don't care