TN
Thabang N

1 reviews | Active since Sept 2018

07 Sept 2018, 10:22

Horrible and have no care at all

If it was possible not put a star i would have done exactly that because the service and attitude from H-C is repulsive and have no care at all. Their support staff is *********** and have no idea of what there are doing, firstly my line speed was running at less than 2Mbps and thats been on going for close to 2 weeks and no one has gotten back to me with my issue then my line has been down and i still have to keep calling and running after them to get feedback. You never miss debit order but yet your service is terrible, i have spent close R540.00 on airtime calling and being on hold. definitely cancelling my service and getting another provider cos this is insane.

0
Replies (2)
Home-Connect
Home-Connect's reply07 Sept 2018, 11:52
Official

Good Day we apologise for the service you have received please Urgently send your Name or Account number so we can investigate and get back to you asap.

Home-Connect
Home-Connect's reply07 Sept 2018, 12:19
Official

Thank you we will investigate and get back to you as soon as we can.