PL
P L

1 reviews | Active since Nov 2022

01 Nov 2022, 08:09

Hopeless service

My internet service has been disconnected for non payment although I've been paying R500.00 instead of R387.00 only to ensure no default to my side and continued service. 5 agents and two supervisors cannot assist me. I went into contract with home-connet but they say I was disconnected by Vuma. Now I have to pay a reconnection fee . I don't know if or when I will be reconnected. Does not wish anyone this ambarashing experience.

0
Replies (2)
Home-Connect
Home-Connect's reply01 Nov 2022, 08:22
Official
Good day,
 
Thank you for reaching out to Home-Connect, one of our agents will be in touch with you. 

Regards 
Home-Connect
PL
P L's update05 Nov 2022, 10:24
Reviewer Update
Once again good morning. Just to let you know. My service has been restored by the effort of agent Kitso who has done what 5 agents and two supervisors could not.
Kitso is your main man of the match.
Kitsooooooo.
P Lodewyk.